TAHLIA RETURNS POLICY
If you are not entirely happy with your purchase you can return your item/s within 14 days of delivery for a full refund to the original payment. The cost for return shipping will also be refunded to you.
If a deposit is taken, this you have 14 days to collect the item and failing collection within the 14 days, Tahlia will issue a credit note to the same value of deposit by means of a gift card.
Once we have received the product(s) and if appropriate, any packaging a refund will be credited to the payment card within 2 weeks. Please note that it may take up to 14 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges that you may incur during the process.
If you do not return your goods within 10 days of delivery, you can exchange or receive a refund credited to a gift card.
Taking care of your goods
It is imperative that when your unwanted goods are returned to us they are done so in a resalable condition. We reserve the right to inspect all goods that are returned to us so please do not damage the goods whilst you try them on.’ And ‘Please ensure you do not devalue or damage the product whilst trying it on as we reserve the right to refuse a refund or exchange if the product is returned in an unsellable condition.
We may instead return your goods to you. Prior to sending it, you will be charged for all costs in respect of returning such goods (e.g. postage or courier charges).
Once we have received the product (s) and if appropriate, any packaging, a refund will be credited to the correct payment card within 14 days. Please note that this usually takes between 3-5 days but can take up to 14 days.